Safelite FAQs
Insurance coverage and claims
If your insurance policy includes comprehensive coverage, you'll only be responsible for your deductible for the service to be completed. Deductible amounts vary based on insurance company and policy type. Schedule today to verify your deductible with your free quote.
Asking your insurance provider about your policy coverage and deductibles is generally not considered a claim. To be certain, please refer to your insurance policy.
In many cases, insurance companies will not count auto glass damage as a claim on your policy. To be certain, please refer to your policy or contact your agent and/or insurance provider to confirm your specific auto glass coverage.
Because liability insurance only provides coverage for damages to another vehicle, auto glass services are not covered under your liability policy. Safelite offers multiple payment options including cash, check, Visa, MasterCard, Discover and American Express.
Many insurance companies cover windshield repair at 100% coverage with no deductible. A Safelite representative will be happy to help you with your questions regarding insurance coverage.
Contact your agent and/or insurance provider or refer to your insurance policy to confirm your specific coverage.
You can pay for the work yourself. Safelite offers multiple payment options including cash, checks, Visa, MasterCard, Discover and American Express.
No, we can do that for you. We're experts at verifying coverage, filing the claim and handling all the paperwork. Our affiliate company, Safelite Solutions, administers auto glass programs for more than 150 insurance companies. In many cases, we have coverage information available online. If not, we'll contact your insurance company to obtain your applicable coverage.
If you're personally handling your auto glass insurance claim, you can call or text 800-800-2727 and give us your claim number after scheduling your appointment. Then we'll work with your insurance company to submit your claim on your behalf.
Recalibration is part of your replacement service. And if you have comprehensive coverage, there may be no cost to you. To make the process easy and stress free, Safelite works closely with most major insurance companies. Just provide your policy details during scheduling and we'll take care of your insurance claim for you.