Safelite Relocates San Diego Store
Safelite Relocates San Diego Store
SAN DIEGO, Calif. – March 18, 2011 -Safelite AutoGlass®, the nation’s leading provider of vehicle glass repair and replacement services, opened a store at 7880 Dunbrook Road (ZIP 92126) in mid-March. The new 33,000 square-foot facility will house approximately 19,000 vehicle glass parts, enabling the company to provide same-day and convenient in-shop appointments in the area. Customers also will continue to have the option to schedule a mobile appointment.
The relocation of the San Diego store is a part of Safelite’s plan to expand and improve service in Southern California. Since 2009, Safelite® has developed a number of initiatives to provide unrivaled customer service, technical quality, and same day service for Southern California customers. In addition, the company has also:
• opened its second-largest distribution center in Ontario, Calif., in 2009
• opened its third national contact center in Phoenix, Ariz., in 2010
• will open 10 new locations throughout Southern California in 2011
• will relocate 3 other existing locations to improve customer visibility and waiting areas, glass storage, and employee amenities in 2011
“Moving from our former San Diego location to this larger, renovated space is an exciting step toward our goal of improving customer service in the area. While we have had a presence in San Diego for many years, our team is very excited to have increased glass availability, improve time to serve, and offer a wonderful waiting area for customers,” said Brad Jones, Safelite’s general manager. “Keeping people safe while they are in their vehicles is a key component to Safelite’s approach to the business. Vehicle glass is an important element of a car’s structural integrity, and we are happy to perform inspections to identify any risky chips or provide a quote on glass damage.”
The Safelite® store will be managed by Brad Jones and will have an initial staff of 55 employees.
Safelite® customers in San Diego and elsewhere can receive a quote or schedule service 24/7 at safelite.com or by calling 1-800-800-ASAP (2727). Both in-shop and mobile vehicle glass service appointments are available from 8:00 a.m. to 5:00 p.m. Monday through Saturday.
Safelite AutoGlass®, founded in 1947, is the nation’s leading provider of vehicle glass repair and replacement services, providing mobile service to more than 95 percent of the U.S. population in all 50 states. The Columbus, Ohio-based company employs nearly 10,000 people across the United States and serves more than 4 million customers each year through its company-owned operations. For more information, visit www.safelite.com.