Safelite AutoGlass honored with 2018 Stevie Award
LAS VEGAS, NV –Safelite AutoGlass®, the largest provider of vehicle glass repair and replacement services in the U.S., has been named a 2018 Gold Stevie® Awards winner.
This marks the 12th annual Stevie Awards, recognizing accomplishments and contributions of companies and business people worldwide. Awards were presented at a gala ceremony attended by more than 600 executives around the world, held Friday, Feb. 23, at Caesars Palace Hotel in Las Vegas.
An award that recognizes success in making the customer experience positive, engaging, and memorable is considered a great honor by the Safelite senior leadership team.
“As a customer-driven organization, we identified the need to meet our customers where and how they needed us, and to implement innovative solutions,” Senior Vice President Customer, Brand & Technology Renee Cacchillo said. “We focused on fully utilizing new technologies to enhance the customer experience, while keeping our commitment to memorable service, which drives loyalty.
Stevie Award winners were selected by senior-level executives worldwide and invited to become Chairs for the Judging Committees. During the judging, each entry was reviewed and rated by no fewer than five judges approved as qualified based on their industry, function and experience. Rating on a scale of 1–10, the entry in each category with the highest average score received a Gold Stevie Award.
With hundreds of companies in the running, Safelite AutoGlass was honored as a winner in the innovation in customer service category. The company’s key strategy to be people powered and customer driven—coupled with the commitment to innovation and new technologies—has allowed them to exceed service goals.
For a full list of 2018 Stevie Award winners, visit: 2018 Stevie Awards
About the Stevie Awards Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.
About Safelite AutoGlass®
With more than 7,800 MobileGlassShops™ and stores in all 50 states, Safelite AutoGlass® is the nation’s largest provider of vehicle glass repair and replacement services. Last year 6 million customers chose
Safelite AutoGlass for its 24/7 national contact centers, advanced online scheduling, superior repair and replacement systems, and the industry’s only nationwide lifetime guarantee.
Safelite AutoGlass is a member of the Safelite® Group family of brands, which together, make a difference in the lives of 10 million customers annually. This leading service organization, founded in 1947, is reaching record-growth thanks to its People Powered, Customer Driven strategy. The Columbus, Ohio-based company employs nearly 14,000 people across the United States.