Safelite FAQs

Cost, payment, and billing

What payment methods are accepted for auto glass service?

Safelite accepts cash, checks and all major credit cards.

Where do I find a copy of my receipt?

Visit mysafelite.com to view appointment details, including your receipt. You can also find your receipt in your confirmation email.

What if I can't pay in full at the time of service?

If paying the full amount at the time of service isn't an option, we also accept afterpay, which allows you to break up your service cost into four interest free installments over the course of six weeks to use this payment option. Visit afterpay.com and create a free account.

Where is Afterpay available? How can I use Afterpay?

Afterpay is available exclusively on safelite.com. If you opt to pay with insurance, you'll need to use an alternative method of payment to cover your deductible.

What is Afterpay? How does Afterpay work?

You'll pay the first payment upfront and the remaining three payments over time. No need to visit another website. Afterpay is fully integrated into our system for added convenience. Visit afterpay.com to learn more about Afterpay services.

What if I need a refund after I’ve used Afterpay?

If you have returned an order in its entirety and the full amount of the order is refunded, any upcoming payments will be cancelled, and any payments you have already made will be refunded back to the card you use for payment within one to three business days.

How do I access my afterpay account? How can I make a payment?

Visit afterpay.com to access your existing account or create a new account to see your payment schedule and make a payment before the due date.

Do I need to sign up for Afterpay?

To use Afterpay, you'll need to sign up. You'll be prompted to create an account if you choose Afterpay as your method of payment during checkout on safelite.com.

Additional FAQs

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